FS Cloud

Developed by Suzhou Ruiyun Smart Service Information Technology Co., Ltd, FS Cloud is a SaaS application for after-sales and field services. The FS Cloud omni-channel smart service management platform is an industry-leading solution based on insights from the decade-long practices of over 200 industry leading companies. 

Core modules include online customer service, field service, spare part management, billing and settlement, equipment life cycle management, and service marketing. FS Cloud is there for companies that set out to digitalize their services. With smart and predictive services powered by AI, IOT, and AR, FS Cloud is well positioned to drive service efficiency, customer experience and customer value for its customers. 

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